Apart from individually renewing the domain names, you can have a glimpse of all expiring domain names and Renew the same in bulk from the Renewal Management Interface of your Control Panel.

The Renewal Management interface can be used as follows:

For Customers -

1. Login to your Customer Control Panel. 1

2. In the Menu, point to Domains -> Domain Registration and then click Renewal Management.

3. Select Domain Registration or any other Product whose Orders you wish to renew from the drop down and enter the number of days, to obtain a list of all expiring domain names within this period, and click Go.

   For example, if you want to obtain the list of Domain Registration Orders expiring in the next 30 days, select Domain Registration from the drop-down and then enter 30 to obtain this list.

4. Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.

5. Click the Renew Selected Orders button, to select the Number of years for which you wish to Renew each Order.

   Note

   • In case your domain name has been Locked/Suspended by ResellerCore, you will not be able to immediately renew your domain name. You need to contact our Support Team at contact@resellercore.com to get this issue resolved.

   • The .EU Registry allows Renewal of a domain name for only one year. However, ResellerCore allows you to place a Renewal action for multiple years. If you choose to renew your .EU domain name for more than one year, then ResellerCore will renew the domain name at its end for the number of years selected. You can rest assured that once this one year term in completed, ResellerCore will renew your domain name for a further year, until the Renewal term you had requested ends.

   • As per the .UK Registry regulations, a .UK domain name

     • can be at the earliest renewed only six months before its Expiry Date, and

     • can only be renewed for 2 years.

   • As per the .CO Registry regulations, the maximum Renewal term for a .CO domain name is 5 years.

6. Upon selecting the number of years you want to renew each order for, you would be displayed your Current Debit Account Balance with ResellerCore and the Total Amount for renewing the selected Orders, at the bottom of the page.

   • If you have selected less than 25 orders to be renewed, then upon clicking the Continue button, you would be prompted to pay for the Renewal of these orders.

     Additional Information

     Paying for an Invoice

   • If you have selected more than 25 orders to be renewed, then

     • if you have sufficient funds in your Current Debit Account Balance, then upon clicking the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.

     • if you do not have sufficient funds in your Current Debit Account Balance, then you would need to first click the Add Funds link.

       This will pop-up a new window, where you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these domain names (i.e., Total Amount - Current Debit Account Balance).

       Upon completion of the Add Funds process, close this window and refresh the Set Years for Renewal page. Now upon clicking the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.

For Resellers -

1. Login to your Reseller Control Panel. 2

2. In the Menu, point to Products and then click Renewal Management.

3. Before clicking the Go button, select/mention the following details:

   • Product: Select the Product whose Orders you wish to renew from the drop down.

   • Number of Days: Enter the number of days to obtain a list of all Expiring orders of (all) your Customers within this period.

   • Customer (optional): If you wish to renew only orders belonging to a particular Customer, you may do so by mentioning the Customer Username (email address) or Customer ID (number) in the appropriate field. If you leave this field blank, the search will result in orders belonging to all your Customers.

   Example:

   • Case 1: if you want to renew Orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and not fill the Customer field.

   • Case 2: if you want to renew only Customer Username a@somedomain.com all orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and fill the Customer field with a@somedomain.com.

4. Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.

5. Click Renew Selected Orders, to select the Number of years for which you wish to Renew each Order.

   Note

   • You can select for Renewal all the domain names listed in the search results. However, the Renewal action will be processed for only those domain names which either do not have any lock or have been locked by you or your Customers. Renewal action for domain names locked by ResellerCore will not go through.

   • The .EU Registry allows Renewal of a domain name for only one year. However, ResellerCore allows you to place a Renewal action for multiple years. If you choose to renew your .EU domain name for more than one year, then ResellerCore will renew the domain name at its end for the number of years selected. You can be rest assured that once this one year term in completed, ResellerCore will renew your domain name for a further year, until the Renewal term you had requested ends.

   • As per the .UK Registry regulations, a .UK domain name

     • can be at the earliest renewed only six months before its Expiry Date, and

     • can only be renewed for 2 years.

   • As per the .CO Registry regulations, the maximum Renewal term for a .CO domain name is 5 years.

6. Decide how you wish to Pay for the Renewal of the Orders by selecting one of the Payment Options mentioned below and then click the Continue button to execute the Renewal:

   • Option 1: Renew the Orders and the Invoices will be kept Pending for the Customer. This way, he can pay for the Invoices later.

   • Option 2: Renew the domain names using the Current Debit Account Balance of the Customer. This option would immediately debit your Customer's Debit Account for the Cost of the Renewals. If there are insufficient funds in the Customer's Debit Account balance, then the system would renew as many Orders as possible.

   • Option 3: Renew the Orders without raising any Invoices for the Customer.

   Attention

   At any point of time, you can add upto two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification / Lock or Unlock / Suspend or Unsuspend / Privacy Protection request, if two Bulk Actions are already running . You will encounter the below error message in case you try to do so -

   You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.

   You will be able to add another Bulk request once one of the earlier requests has been processed completely.

   Additional Information

   Listing all Bulk Actions that are currently running in your account

   1. 1. Login instructions for Customer Control Panel
   2. 2. Login instructions for Reseller Control Panel